B
Sometimes it's, sometimes, well, it's a number of different things. Sometimes they don't, uh, they don't think that they can get any information out of the manual. Some manuals aren't really designed very well.
A
Uh-huh.
B
But some of them,
B
are, and more and more of them are coming out written in a way that it, that just a basic, general user can understand them. So, I think, um, people think it's going to take them a lot longer to learn it properly than it really would, and so they're really wasting time rather than saving themselves time, because they think, well, it's quicker just to do it myself --
A
Right.
B
-- when it's really not.