B
I also handle production support for the systems in my area of responsibility.
A
Uh-huh.
B
Um, sometimes I get called late at night at home because there's a production problem, and that gives me the opportunity to, uh, come in to work and fix it, if I can't think of --
B
-- some thing to tell the trouble shooter while we're on the phone.
A
Right.
B
Um, I also, uh, handle most of the calls from our users and other programmers who need to find out something connected,