A
Uh-huh
B
A lot of times, uh, people know about half of the capabilities of a package that they should know to actually be able to use it properly, and so they waste more time with their trying to, uh, figure out how to do, you know, other things, than they would if they, if they actually understood what they were trying to do. You know, like, uh, they want to, to format a report a certain way --
A
Uh-huh.
B
-- and if they really understood the capabilities of the package they could, they could do that in about, you know, half the time that they spend trying to figure out how to do it without spending the time to learn the package properly.
A
To set up the boundaries correctly, and --
B
Right, exactly.