B
-- I've found also a lot of companies nowadays, have, they have eight hundred numbers you can call. I guess if, if you call the e-, any eight hundred number, uh, if, you, you can call up e-, any eight hundred number directory assistance, and you can get, uh, the eight hundred number of the customer service support line for a number of companies. And, um, actually I've tried that with a few companies lately. And they've, most of them have been pretty good, but I, I was, one reason why, I, like I buy a lot of clothing through mail order is that, uh, if you buy through Bean or though, uh, I guess Bean's, one of Bean's big competitors is Land's End out in, uh, I guess it's Wisconsin somewhere. They, they are, uh, they're very good about --
A
Huh.
B
-- uh, insur-, like the customer is always right and you know, no matter how crabby you might be over the phone, they are very understanding and, uh, they usually get, you know, they, they make things are, they ma make sure things are set properly if you're any way dissatisfied with their merchandise.
A
That's really good. It use to be like that.
B
Uh-huh.
A
But, I don't think most places are like that anymore.