B
Uh-huh, that's true.
A
Uh-huh.
B
And you have to, you know, be familiar with it, like there're so many different software packages, it, you have to be familiar with the one that you're going to be using most.
A
Uh-huh
B
A lot of times, uh, people know about half of the capabilities of a package that they should know to actually be able to use it properly, and so they waste more time with their trying to, uh, figure out how to do, you know, other things, than they would if they, if they actually understood what they were trying to do. You know, like, uh, they want to, to format a report a certain way --
A
Uh-huh.