B
Uh, if the purchase was made mail order, they should have a record of where it was shipped to --
A
Uh-huh.
B
-- and since it wasn't shipped to her address, she could prove, you know, that it wasn't her. Uh, if it was some you know, coming into the store and stuff, then she would ha, whoever made the purchase would have had find some kind of, uh, you know, document --
A
Yeah.
B
-- and, uh, wh-, the signature, uh, they should be able to provide you a copy with that signature and if they can't provide a signature, you know, they'll have to eat the charge.
A
Yeah. Well, y-,